Guidance on passing on a message without confirming or denying whether an individual is a student If a third party wants to contact a student, where appropriate, you should offer to forward a message to the student with details of the enquiry, so the student can decide for themselves whether to contact the third party. Do this without saying whether or not an individual is or is not a student. For example this is an appropriate way to respond to an enquiry from a friend or family member of a student who has lost touch with someone they believe to be a University of Edinburgh student. Contacting the enquirer Adapt the wording in Model letter D to send to the enquirer. Contacting the student If the enquirer confirms they would like us to pass on a message, and the University has contact details for the student, pass the message on to the student. The wording in model letter E can be adapted to send to the student. [scald=58362:sdl_editor_representation {"alt":"","caption":"Model letter E: Informing the studnet about request for information"}] [scald=58365:sdl_editor_representation {"alt":"","caption":"Model letter E: Informing the student about request for information"}] Document Model Letter D refusal to provide contact information.doc (49.26 KB / DOC) Document Model Letter D refusal to provide contact information.pdf (8.01 KB / PDF) Contacting the student If the enquirer confirms they would like us to pass on a message, and the University has contact details for the student, pass the message on to the student. The wording in model letter E can be adapted to send to the student. Document Model Letter E Informing the Student about non-disclosure of information.doc (10.7 KB / DOC) Document Model Letter E Informing the Student about non-disclosure of information.pdf (9.86 KB / PDF) This article was published on 2023-11-09
